Beyond Radar and OpenMix, Cedexis also offers Cedexis Impact, an analytics and visualization service that helps customers tie performance
improvements to key performance indicators.
For example, via Impact, if a customer adjusted his use of cloud and CDN content delivery
services to reduce buffering or wait times, he
could see how that correlated with increased
engagement or revenue.
dors do with beacons and Cedexis does with
RUM measurements and the recent additions
of QoE data points.
OpenMix is licensed on a SaaS basis, with
most contracts running for 2 years, and price is
based on the volume of decisions. According to
Jones, companies can get started for just a few
hundred dollars a month.
Different producers obviously use different
data points to make critical deployment decisions, and there is no right or wrong approach.
Still, at the end of the day, all that matters is the
actual user experience. To modify Peter Drucker’s quote, if you’re not measuring that directly
in some fashion, you won’t be able to improve it.
There are several other QoS vendors worthy
of note, including IneoQuest, Tektronix, and
Cisco. However, most use synthetic players located in AWS data centers or the like, so they
don’t provide data for the last mile, as QoE ven-
Jan Ozer (firstname.lastname@example.org) is a streaming
media producer and consultant, a frequent contributor to industry
magazines and websites on streaming-related topics, and the
author of Video Encoding by the Numbers. He blogs frequently
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